2011/09/23

"You've Done This Before Right?"

So, when I went to do my couponing on Monday I was pretty bummed that they were completely out of pretzel M&Ms. I ,you see, had the prefect scenario where I would only be paying .25 per bag. So, I decided to wait until the truck came in later in the week in hopes they would replenish their pretzel M&M stock. I went in today with the girls for my precious M&Ms. They only had one bag. I needed 4. This is where it gets a bit technical.
I was determined to not let it get me down though, so instead of using my $1/1 pretzel M&M coupon I used my $1.50/2 any M&M coupon. Walgreens has a rule that you can't use more manufacturer coupons then you have items. So, off I go to the register with my 4 bags of M&Ms and my 3 coupons. 2 $1.50/2 M&M coupons and a Walgreens reward coupon. let's all do the math. 4 items, 3 coupons. All good right? When I got to the register I saw the not so new girl working the front. Blerg. Not going to let it get me down. I smile and make small talk. Try to compliment her a bit to warm her up. Just in case.
Then sure enough I get the coupon beep. This happens when for some reason the computer thinks you are breaking the rules or when they just want the cashier to check your items to make sure you are buying what you are supposed to. Anyway, she tells me that I don't have enough items. I smile, and tell her that I do in fact have enough items. She says I don't. I continue to smile and pull out the items in bag. "See, 4 items, 3 coupons." Then she really pushed me too my limits. she actually says, complete with rude look.
"You've done this before right? you know sometimes you need to add an item?" I told my brain to smile, I really did. I cannot however vouch for my actual facial expression. My internal voice said something like this. "YES I HAVE "DONE THIS BEFORE". HAVE YOU!??!! OH, THAT'S RIGHT YOU ARE JUST A KNOW IT ALL CASHIER WHO ACTUALLY KNOWS NOTHING!!! READ YOUR STORE'S COUPON POLICY!!!!!!! YOU ARE THE WORST!!!!
What I actually said was something more like this. " Yes, I do know that you have to add an item if you have too many coupons, but I don't have too many coupons. "
Her response was priceless. "Well, What do you want me to do?"
UM, YOUR JOB!!?? PUSH THE MANUAL MANUFACTURER COUPON BUTTON THAT I KNOW YOU HAVE AND TYPE IN $5 SO I CAN GET THE HECK AWAY FROM YOU!!
Smile. Smile. "Why don't you try the coupons in a different order?" bingo.
Megan = 1 + 4 bags of yummy M&Ms!
Mean Cashier = 0 and hopefully some super karma butt kicking in the near future.

4 comments:

Tori said...

Holy irritating!! I'm glad you got your M & Ms.

Terra said...

You should call the 800# on the receipt and tell them she is "The worst"!
Also...those pretzel M&M's are gross.

Brittany H. said...

Arrg! Just hearing that story gives me anxiety. I'm glad you won! Do companies not train their employees anymore?!

Megan said...

apparently they leave it to the customer to "train" their employees. the pretzel m&ms definitely don't compare to the peanut butter ones but in a chocolate pinch i will eat them.